Today we’d like to introduce you to Mark Schlossman.
Hi Mark, we’d love for you to start by introducing yourself.
orn and raised in Fargo, North Dakota, I didn’t come from a formal repair school or technical program. My journey started with a simple goal: get my foot in the door and learn how things work.
I began my career at a small repair shop as a computer technician. Early on, I focused mainly on desktop and laptop repairs. Then one day, nearly everyone else left the shop, leaving me as one of the few technicians remaining. Suddenly, I found myself learning phone and tablet repairs on the fly.
There were plenty of challenges, mistakes, and lessons along the way, but each repair made me better. Through hands-on experience, determination, and countless hours of practice, I developed the skills needed to repair a wide variety of devices.
Today, I work at iCare Electronic Repair in Fargo and have repaired more than 10,000 devices ranging from smartphones and tablets to laptops, gaming systems, and custom-built computers.
My passion for technology eventually led me to create my YouTube channel, Worth It Repairs by Mark. What started as a way to share repair knowledge has grown into a community of over 10,000 subscribers and more than 8 million views. Through repair guides, troubleshooting videos, and behind-the-scenes stories, I help people understand technology, learn basic repairs, and know what to expect when bringing a device into a repair shop.
Everything I’ve learned has come from real-world experience, curiosity, and a willingness to pick up a screwdriver and figure things out. My mission is simple: teach others, support the Right to Repair movement, and show that with the right tools and knowledge, technology doesn’t have to be disposable.
Can you talk to us a bit about the challenges and lessons you’ve learned along the way. Looking back would you say it’s been easy or smooth in retrospect?
One of the hardest lessons I learned as a repair technician is that every device can break in ways you never expect—and sometimes repairs themselves carry risks. No matter how careful you are, there are occasions when a fragile component, worn adhesive, corroded connector, or hidden defect causes another part to fail during the repair process.
Early in my career, that was a difficult reality to accept. Every technician, no matter their experience level, eventually encounters a repair that doesn’t go exactly as planned. What matters is learning from those experiences, being honest with customers, and continuously improving your skills.
Over the years, I’ve learned that repair work isn’t about never making mistakes—it’s about solving problems, adapting, and improving with every device that crosses your bench. Thankfully, I’ve fixed far more devices than I’ve broken, and each challenge has helped make me a better technician. That’s why I continue doing what I love: bringing technology back to life and helping people understand how their devices work.
Can you tell our readers more about what you do and what you think sets you apart from others?
While repairs are my business, I’ve always viewed them as more than just a way to make a living. To me, repair is a form of art. Every broken device tells a story, and every successful repair is a chance to bring something back to life. Whether it’s diagnosing a complicated issue, performing a delicate microsoldering job, or rebuilding a damaged phone, there’s creativity involved in finding the right solution.
That same creative mindset has carried over into my YouTube channel. Over the years, I’ve challenged myself to make repair content more engaging, entertaining, and educational. From unique camera angles and stop-motion projects to humorous repair stories and detailed repair guides, I enjoy finding new ways to showcase technology and inspire others to learn how things work. My goal isn’t just to fix devices—it’s to make repair interesting, approachable, and exciting for the next generation of technicians and creators.
Where do you see things going in the next 5-10 years?
Over the next 5 to 10 years, I believe the repair industry will continue to grow as electronics become more expensive and more integrated into our daily lives. Consumers are holding onto devices longer than ever, which creates a greater demand for quality repair services rather than replacement.
One of the biggest shifts will be the continued growth of the Right to Repair movement. Manufacturers are slowly making parts, tools, and repair information more available, but there is still a long way to go. As laws and consumer demand push for greater repairability, I expect independent repair shops to have more opportunities to compete and provide affordable alternatives to replacement.
Another major trend will be the increasing complexity of devices. Modern phones, laptops, and other electronics are becoming more difficult to repair due to part pairing, software locks, advanced adhesives, and integrated components. Technicians will need to continue learning new skills and adapting to changing technologies.
Artificial intelligence will also play a larger role in diagnostics, customer service, and troubleshooting. While AI may help identify issues faster, I don’t believe it will replace skilled technicians anytime soon. Someone will still need to physically perform the repair and make judgment calls based on experience.
I also see content creation becoming a bigger part of the industry. Customers want transparency. They want to understand what is being repaired, why it failed, and whether the repair is worth the investment. Repair shops that educate their customers through social media, videos, and community outreach will likely build stronger trust and stand out from the competition.
Overall, I believe the future of the repair industry is bright. As technology becomes more essential and more expensive, the value of keeping devices working instead of throwing them away will only continue to increase.
Pricing:
- $25 diagnostic fee for phones
- $50 diagnostic fee for computers
Contact Info:
- Website: https://www.worthitrepairs.com
- Youtube: https://www.youtube.com/channel/UCbci_UacQHnXFVG6zHzD90g
